CANCELLATION BY THE CUSTOMER

Order once placed cannot be cancelled. We levy a 100% cancellation charge should you choose to cancel your order anyway.

CANCELLATION BY HEERSON

While our endeavour is to ensure that every order that has been successfully placed with Heerson, there are some situations in which we may have to cancel the order(s). some of the situations that may result in your order being cancelled include (but not limited to):

• Limitations on quantities available for purchase;
• Inaccurate or insufficient address;
• Product no longer available or temporarily out of stock;
• Inaccuracies or errors in product pricing or information.

We will contact you within 2 business days of such cancellation and give you the option to exchange / refund / cancel the order based on your convenience.